The Gift Shop
Give them a gift they’ll never forget.
New arrivals
You didn’t know you needed (until now)
Our Most Loved Pieces
You’ll probably love them too
Explore Our Collections
From everyday pieces to special keepsakes.
FAQ
Got questions? We’ve got answers!
How it works?
Place your order: Upload your favorite photo and customize your jewel.
Art preview (within 24 business hours): Our artists will transform your photo into a stunning engraving and send you a preview.
Unlimited revisions (new in): Not perfect yet? Request as many changes as you need – we won’t engrave until you love it!
Fast production (1-2 business days): Once approved, we bring your jewel to life with precision engraving.
Fast & secure shipping: Your order is carefully packaged and shipped, and you’ll receive a tracking number straight to your inbox.
Need it sooner? Select Priority Order at checkout to speed up the entire process!
Can I see the design before purchasing?
Since each piece is crafted by hand, we don’t provide previews before an order is placed.
However, we offer unlimited revisions and only proceed with engraving once you’ve fully approved the design.
Please note that this service has a small additional fee, as all revisions are done manually, and can be added to your cart.
Need help choosing the best photo? Contact us at help@vecinocustom.com 💙
Satisfaction Guarantee
We offer unlimited revisions and only produce your piece once you’ve approved the design, ensuring it’s exactly how you want it before shipping.
What is the shipping time?
As personalized jewelry is made exclusively to order, the processing and creation time is up to 3 days.
Once shipped, the transit time depends on your location:
- Portugal: 1 business day
- Spain: 1-2 business days
- United States: 2-3 business days
- France, Italy, Germany, Netherlands, Belgium: 2-4 business days
- Rest of Europe (including the UK): 3-7 days business
A Fully In-House Process
All processes, including customer support, photo editing, engraving, and packaging, are carried out by our team.
We take full responsibility and are fully involved in every stage of your order.
We have agreements with various shipping carriers (UPS, FedEx, CTT Expresso...), allowing us to always choose the most economical, sustainable, and efficient service for each destination country.