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1️⃣Place Your Order – Upload your favorite photo and customize your jewel.

2️⃣ Art Preview (Within 24 Hours) – Our artists will transform your photo into a stunning engraving and send you a preview.

3️⃣ Unlimited Revisions (new in) – Not perfect yet? Request as many changes as you need – we won’t engrave until you love it!

4️⃣ Fast Production (1-2 Days) – Once approved, we bring your jewel to life with precision engraving.

5️⃣ Fast & Secure Shipping – Your order is carefully packaged and shipped, and you’ll receive a tracking number straight to your inbox.

🚀 Need it sooner? Select Priority Order at checkout to speed up the entire process!

Since each piece is crafted by hand, we don’t provide previews before an order is placed.

However, we guarantee unlimited revisions and only proceed with engraving once you’ve fully approved the design—so it’s exactly how you want it!

Not sure which photo works best? We're happy to help! Just reach out to us at help@vecinocustom.com.

We offer unlimited revisions and only produce your piece once you’ve approved the design, ensuring it’s exactly how you want it before shipping.

As personalized jewelry is made exclusively to order, the processing and creation time is up to 3 days. Once shipped, the transit time depends on your location:

• Portugal: 1 day
• Spain: 1-2 days
• United States: 2-3 days
• France, Italy, Germany, Netherlands, Belgium: 2-4 days
• Rest of Europe (including the UK): 3-7 days

All processes, including customer support, photo editing, engraving, and packaging, are carried out by our team. We take full responsibility and are fully involved in every stage of your order.

We have agreements with various shipping carriers (UPS, FEDEX, CTT EXPRESSO), allowing us to always choose the most economical, sustainable, and efficient service for each destination country.